Returns and exchanges are accepted within 30 days of receipt.
Free shipping on orders over AUD 110.99.
Log in
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
$0.00

Shipping Policy

 

  1. Delivery Area
    Our products (habikora, hereinafter referred to as “we”) are delivered exclusively within Australia. Delivery is not available outside Australia.

  2. Shipping Fees

  • Orders with a total value of AUD 110.99 or more (including AUD 110.99) qualify for free shipping;

  • Orders below AUD 110.99 are subject to a flat shipping fee of AUD 9.99.

  1. Order Cut-Off Time
    Our business hours are from 9:00 to 18:00 (AEST).
    Orders placed before 18:00 will be processed starting the same day. Orders placed after 18:00 will be processed on the next working day. If a rest day applies, processing will begin on the next available working day.

  2. Processing Time
    Orders are processed within 1–3 working days.

  3. Delivery Time
    The estimated total delivery time is 5–10 working days after dispatch.

  4. Shipping Carriers
    We work with the following carriers: Australia Post, StarTrack, Sendle and CouriersPlease.

  5. Order Tracking
    After placing an order, you will receive an email containing your order number, payment receipt and carrier details.
    You can check your order status on the “Order Tracking” page by entering your email address or phone number together with the corresponding order number.

  6. Liability Statement

  • Damaged or lost products: if damage or loss occurs during transportation, we will provide the necessary assistance.

  • Shipping modification and cancellation: once an order has been dispatched, it cannot be modified or cancelled.

  • Delivery address and responsibility: please ensure the delivery address is accurate. Issues caused by incorrect address details are the customer’s responsibility.

  1. Receiving Instructions
    Please inspect the parcel upon delivery. If any issues are found, contact us promptly.

  2. Contact

    Address: 12833 W CROCUS DR,EL MIRAGE,AZ 85335-7304,United States
    Service Phone: +1 (520) 652-3224
    Service Email: client@habikora.com
    Service Hours: Monday to Friday, 9:00–18:00 (AEST)